Support
Have a question or need help? We're here to assist.
Get in Touch
Email us at support@ocinoventures.com
We read every message and aim to reply within a few business days.
Frequently Asked Questions
How do hints work?
Every puzzle comes with 3 free hints. If you need additional help, you can watch a short rewarded video ad to unlock one more hint per puzzle. This gives you the option to get a little extra assistance without being forced into ads.
Is there an account? Can I sync progress across devices?
No — Nodal Puzzles doesn't require an account of any kind. Your progress is stored entirely on your device using local storage. This means your game data stays with you, but it won't sync across different devices. If you switch phones or reinstall the app, you'll start fresh.
Does the app have ads? Can I remove them?
Yes, the app shows banner ads on the main screen and during gameplay. These help support the game's development. We also offer optional rewarded video ads if you'd like an extra hint. Currently, there's no ad-removal option, but all ads are minimal and non-intrusive by design.
How do I request a new game or report a bug?
Send an email to support@ocinoventures.com with details about your request or the issue you've encountered. Let us know which game you're playing and what happened, and we'll look into it.
Does Nodal Puzzles work offline?
Absolutely. All puzzles are pre-generated and bundled with the app, so you can solve puzzles anywhere — on a plane, in a cabin, or wherever you want. No internet connection required, ever.